We offer a 30-day return policy for all unworn items with original tags. Simply initiate a return through your account, and we will provide a prepaid shipping label. Refunds are processed within 5-7 business days after we receive your return.

Standard shipping typically takes 3-5 business days. Express shipping is available and takes 1-2 business days. Free shipping is available on orders over €150. You will receive a tracking number once your order ships.

Yes, we ship to most countries worldwide. International shipping times vary by location, typically 7-14 business days. Additional customs fees may apply depending on your country.

Once your order ships, you will receive an email with a tracking number. You can also track your order by logging into your account and viewing your order history.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Cash on Delivery for eligible orders. All transactions are secure and encrypted.

We provide a detailed size guide for all products. You can find it on each product page by clicking the "Size Guide" link. If you're between sizes, we recommend sizing up for a more comfortable fit.

Yes, you can change or cancel your order within 1 hour of placing it. After that, orders are processed and shipped quickly. Please contact our support team immediately if you need to make changes.

Yes! We use organic cotton, recycled materials, and water-saving production methods. All our denim is produced in ethical factories with fair labor practices. Learn more on our Sustainability page.

To extend the life of your jeans, wash them inside out in cold water, avoid using bleach, and hang dry when possible. For best results, wash only when necessary to preserve color and fit.

Yes, we offer digital gift cards in various amounts. They can be purchased on our website and are delivered via email. Gift cards never expire and can be used for any product.

We apologize for any defects. Please contact our customer service within 7 days of receiving your order with photos of the defect. We will arrange a free replacement or full refund, including return shipping costs.

Yes! Exchanges are easy. Simply return your original item and place a new order for the size or color you want. We will process your refund as soon as we receive the return.

Yes, we have retail locations in Athens, Thessaloniki, and Patras. Visit our Store Locator page to find the nearest store, hours, and directions.

You can reach us via email at support@postojeans.com, call us at +30 210 123 4567 (Mon-Fri, 9am-6pm), or use our Contact form. We typically respond within 24 hours.

Yes! Students receive 15% off their order. Verify your student status through our Student Discount program page to receive your unique discount code.